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Features:

MSIG Motor Assist**

There is no surcharge for this accident/roadside service assistance – it’s your entitlement. A nationwide network of recommended motor repairers are at your service anytime, night or day.

24-hour Towing & Emergency Roadside Repair Services

If your vehicle is immobilised as a result of a breakdown, call our MSIG Motor Assist Hotline and we will arrange to

– Provide minor repair on-site, if necessary

– Tow your vehicle to one of our authorised repairers

MSIG Motor Assist will bear up to RM300.00 per incident for towing and any labour charges for on-site breakdown repairs only. This does not cover replacement of parts.

Transmission of Emergency Information

The transmission of information during an emergency to the immediate family of the policyholder, within Malaysia, will be provided upon request. However, MSIG shall not be liable for the non-delivery of information if the recipient cannot be located.

6-month Warranty For Own Damage Claim

All repairs performed by any of the workshops on the MSIG panel comes with Warranty Certificate that is valid for 6 months.

24-hour Call Centre Service

A dedicated tele-service line manned by experienced customer service officers to help with claims and roadside assistance services.

Nationwide Coverage

Our panel of workshops are located across the country to ensure our policyholders enjoy the best service possible.

Alternative Transport Home after a Motor Accident

Transportation can be arranged for a reasonable cost for the MSIG policyholder or driver to return home from the location of the accident.