There are so many things to juggle in their fast-paced society that it is hard for one person to do it all. They all want someone they can rely on, whether it’s to get more free time or an extra pair of hands to help with housework and child care. Thankfully, maid agencies can come to the rescue to make life easier for you. There are many maid agencies in Malaysia, but some are more reputable than others. If you need a maid for your household and are looking for a reliable agency to help you out, then you should consider using one of the top 10 maid agencies in Malaysia listed here.

Global Ace

Global Ace is a reputable, licensed and also a registered maid agency which supplies trained domestic helpers from Philippines and Indonesia. This agency performs careful screening and extensive training of domestic helpers along with excellent follow-up services ensuring you that you will get the best hired helper to attend the chores and needs in your house.

Global Ace’s friendly team connect helpers and employers efficiently. They are committed to find the right pair of the employer and the domestic helper, ensuring both parties have a fair recruitment experience. Besides, employers have the option to choose their helpers via website. Through well-structured profiles and smart filter function, Global Ace has one of the best websites to help you find the domestic helper of your choice at home, thus hiring a domestic helper will no longer be a hassle.

Global Ace’s motto is to yearn for a long-term relationship with domestic helpers and to their clients who maintain their services.

What they offer:
– 2-years contractual domestic helpers
– Hourly, weekly, monthly temporary maid service
– Direct hiring of your own domestic helpers
– Application and cancellation of work permits
– In house orientation and training for new domestic helpers
– Salary remittance for your domestic helper
– Check out memo application for departing domestic helpers
– Purchasing of insurance
– Arrangement of medical check-up (FOMEMA)
– Renewal of work permit
– Renewal of Philippine and Indonesian passports
– Home leave processing for embassy endorsement
– Booking and purchasing of air tickets
– Transportation and escort services for your domestic helper
– 24 months counselling services with compliments (FOC)
– Lodging of domestic helper during your vacation

What people like:
– Very friendly service
– Knowledgeable staff
– Responsive and helpful
– Efficient in getting the necessary permits approved and arranging logistics for maids
– Good follow-up with clients and maids
– Care for maids well-being
– Patient and professional in dealing with difficult situations to come up with the best solution to clients
– Addresses clients’ concerns promptly
– Registered with Human Resources Ministry and the Immigration Departments

Contact Number: 1-700-81-4663

Addresses:

• Damansara (Head office): No.63A, Jalan SS21/60, Damansara Utama, 47400 Petaling Jaya, Selangor.
• Puchong (Branch): No 8-1, Block B, Jalan BK 5a/2c, Bandar Kinrara, 47180 Puchong, Selangor
• Gombak (Branch): No. 2 – 12, Jalan Prima SG 1, Prima Sri Gombak, 68100 Batu Caves, Selangor.

Website: https://www.globalace.com.my/

Kawasama

Kawasama has brought in thousands of maids and domestic helpers from the Philippines and Indonesia since its inception in 1982 to meet the needs of many Malaysian families.

You’ll never have to worry about the quality of service you’re getting with a Kawasama maid. Their knowledgeable staff will handle all of the screening for you. Kawasama’s professional consultants take the time to personally evaluate each potential applicant, ensuring that you get the best maids for your needs. Their stringent maid selection procedure includes thorough background checks.

They take pride in being “more than just a maid agency” because they provide maid training, custom domestic solutions for each family, and excellent customer service at all times. All of this saves you time, money, and effort that would otherwise be spent on training, supervising, and coordinating with your maid. Many of Kawasama’s clients have become repeat customers over the years due to their satisfaction with the service provided.

What they offer:
– Hiring of domestic helper/housemaid from the source country
– Hiring of foreign workers from the source country
– Professionally training quality maids
– Counselling and retraining services
– Cancellation of maid/worker permit
– Rehiring worker application
– Medical check-up (FOMEMA)
– Renewal of passport/visa / Contract
– Transfer maid document
– Booking and purchasing air tickets
– Airport Transfer
– Arrangement for the insurance scheme for workers/maids

What people like:
– Close to 40 years of experience
– Friendly and professional staff
– Informative, transparent and clear communication
– Stringent maid selection process
– Adequate training provided to maids
– Treats clients and maids with great respect and integrity
– Makes an effort to look into the well-being of the maid
– Provides support to ensure employer and maid relationship has a good head start
– Client’s expectations are duly met

Contact Number: 012-6084008

Email: inquiry@kawasama.com

Address: AG-4, Happy Mansion, Jalan 17/13, Seksyen 17, 46400 Petaling Jaya, Selangor, Malaysia

Website: https://www.kawasama.com/

INNOVEDGE Maid Agency

INNOVEDGE is a Malaysian agency that was founded in November 2002 and is licenced by the Ministry of Human Resources and the Department of Immigration. They work with well-known and reputable overseas companies in Indonesia, Cambodia, and the Philippines to recruit foreign domestic helpers.

Whether you need a maid for your new-born baby, young children, elderly people, sick or disabled family member, or a good cook, they are confident that they can provide you with high-quality maids and excellent service.

Maid agencies provide a vital service that helps to improve the lives of families. In recognition of this, INNOVEDGE hires and trains high-quality maids to take care of children, the elderly, and clean the house effectively.

What they offer:
– Job placement services for house maids
– Personally or through agent on-camera life video screening and interviewing, whichever possible or practical.
– Intensive training courses and workshops for maids
– General orientation for employment as a maid in Malaysia
– In-house selection of house maids at the office
– Door-to-door service for registered clients
– Online application for house maid with immigration departments
– Pick up arriving house maids at airport straight to the doorstep of the employer
– In house orientation for arriving house maids.
– Assistance in making insurance claims
– Renewal of passports and work permits for existing house maids
– Embassy endorsement – documents and home leaves processing
– Arrangement of medical check-up for house maids

What people like:
– INNOVEDGE MAIDS provides experienced and well-trained maids.
– They are very concerned about the maids’ training, family background and experience.
– Step-by-step guidance on how to select your maid.
– Ready to process everything for clients.

Contact Number: 1-700-815-178

Address: Blok F-2-09, Neo Damansara, Jalan PJU 8/1, Damansara Perdana, 47820 Petaling Jaya, Selangor

Website: http://www.innovedge.com.my

Impian Maid

Impian Maid has been a leading maid agency in Malaysia for over a decade, providing domestic helper services. The company is dedicated to providing the best housemaids from Indonesia, the Philippines, and Sri Lanka. Established in 2003, Impian Maid is licensed by Malaysia’s Ministry of Human Resources and Department of Immigration. They have relationships with well-established and reputable overseas companies in to recruit quality foreign domestic help.

What they offer:
– New Domestic Helper Application For:

• Malaysia / local employers
• Expatriate / foreigner employers
• MM2H programme
• Online selection of house maids from their database

– Transfer Maid Application:

• JP (Immigration) visa application for expatriate employers
• Filipino maid
• Indonesian maid
• Sri Lankan maid

– Direct Hiring Maid:

• Re-entry of old domestic helper application
• Pick up arriving house maids at the airport and send to employer’s doorstep
• 24 months free counselling service
• Renewal work permit and passport
• Arrange medical check up
• Arrange air ticket and transport
• Assistance in making insurance application and claims
• Embassy documentation / home leave application
• Check out memo application for departing house maids

– Supply of House Maids:

• Manpower consultancy
• Immigration consultancy
• Labour law consultancy
• Human resource consultancy
• Training services

– Cleaning Services:

• Clean floor / vacuum
• Clean furniture
• Clean countertop
• Wash walls
• Remove cobwebs
• Clean blinds and mini blinds
• Complete restroom service
• Clean and disinfect bathroom and kitchen
• Floor clean and polish
• Damp wipe cabinet doors / windows

What people like:
– A fully licensed, reliable and trustworthy agency
– Fast processing with reasonable agency service fee
– Experienced in recruiting Indonesian, Filipino and Sri Lankan maids
– Free counselling for 24 months
– Own established overseas training centre
– Legal, trained and medically-fit maids

Contact Number: +603-58790063

Address: No.27-1A, Jalan Bandar 9 Puchong, 47100 Puchong, Selangor

Website: http://www.impianmaid.com.my/

Agensi Pekerjaan Ng Bersatu

Agensi Pekerjaan Ng Bersatu is licensed by the Ministry of Human Resources and Department of Immigration of Malaysia and was established in November 2002. They are associated with well-established and reputed overseas companies in Indonesia, Cambodia, and the Philippines to recruit foreign domestic helpers.

The agency is dedicated in delivering the best possible and excellent services to their clients. It is also their commitment to hold your hand and go through the process of selecting a domestic helper smoothly. Clients are assured that all maids are carefully selected through their personal interviews with the candidates concerned. The maids are screened and trained in their training centres in preparation for their impending deployment to Malaysia. Their training centres ensure the highest standard of training by having a complete range of training programmes and facilities to match the needs of Malaysian families.

Whether you need a maid for your new-born baby, young children, elderly folks, sick or disabled family members, or you need a good cook, look no further than Agensi Pekerjaan Ng Bersatu.

What they offer:
– Job placement services for house maids
– Face-to-face or live video screening and interviews, whichever is more practical or possible
– Intensive training courses and workshops
– General orientation for employment as a maid in Malaysia
– In house selection of house maids at their office
– Door-to-door service for registered clients
– On line application for house maid with immigration departments
– Pick up arriving house maids at airport and delivery to employer
– In-house orientation for arriving house maids.
– Assistance in making insurance claims
– Renewal of passports and work permits for existing house maids
– Embassy endorsement – documents and home leaves processing
– Arrangement of medical check-up for house maids
– Check out memo application for departing house maids

What people like:
– Provides experienced and well-trained maids
– Vets the maids’ training, family background and experience to ensure a good fit

Contact Number: +603-80912676

Address: No.3A, 1st Floor, Jalan Kenari 1, Bandar Puchong Jaya, Selangor 47170.

Website: http://maidkl.com.my/

YDS Maid Agency

Agensi Pekerjaan YDS is a renowned brand in the field of maid agency services. With years of experience, they recruit maids from approved sources from countries, namely the Philippines. They are registered with the Malaysia Ministry of Home Affairs and Human Resources, and they are accredited by the Philippines Overseas Employment Administration (POEA).

They are committed to providing you with the finest maid – thoroughly screened, personally selected and assessed for professional skills – to give your family the necessary support in building a healthy and happy home. Their positive track record is an indication of the high standards they set for themselves as well as their workforce to bring you the best possible service.

Hundreds of families have benefited from their experienced live-in housekeepers, live-in nannies, and live-in maids, among other jobs.

What they offer:
– New domestic maid application
– Request maid application
– Renew maid work permit
– Renew maid passport
– Appeal of rejected maid application
– Arrange air ticket and airport transport
– Free counselling for 24 months

What people like:
– They understand the importance of finding the right professional helper for your home.
– The management of Agensi Pekerjaan YDS will always be accessible and readily to serve you and discuss how they may best accommodate you.
– They make it a priority to understand the individual needs of every home before they begin a search for possible candidates.
– They develop and maintain outstanding employer-to-employee rapport to ensure a pleasant and professional working relationship.
– They focus on selecting the perfect candidate via thorough interviewing, including communicating with previous employers.
– They uphold the highest integrity in giving you the most professional and best service. They will only appoint qualified candidates who will meet your needs and standards.
– They maintain the highest level of confidentiality throughout the whole hiring process and beyond.

Contact Number: 1300 88 9322

Address: No 33-3, Jalan PJU 5/20E, The Strand Kota Damansara, 47810, Petaling Jaya, Selangor.

Website: https://www.ydsmaidagency.com.my/

Pinkcollar Employment Agency

Get highly qualified and trained domestic helpers who are physically, mentally, and emotionally prepared to work with you – all without the hidden agency fees that many employers impose before they begin work.

Pinkcollar interviews all of their helpers and screens out the bottom 30% of candidates who apply with them. Only candidates who are physically, mentally, and emotionally fit to work for you are accepted and placed. Because the safety of your family is their priority, too.
Their Fair Training Centre provides comprehensive work training to all of their helpers. Your helper will be taught a Malaysian-specific curriculum in order to gain the hard and soft skills necessary, and to prepare for migration.

You never have to worry about hidden costs because their fees are all-inclusive and disclosed upfront. They also do not charge any fees to helpers, so you get a high-performing worker who is not distracted by the burden of recruitment debt.

Pinkcollar is a professional recruitment agency that is licenced by the West Malaysian Labour Department and accredited by the Philippine Overseas Labour Administration (partner license.

The agency is also dedicated to acting ethically, upholding the highest professional standards, and adhering to all applicable laws and regulations. They have a zero-tolerance policy toward slavery, human trafficking, and any other illegal or unethical behaviour.

What they offer:
– New domestic maid application
– Request maid application
– Renew maid work permit
– Renew maid passport
– Appeal of rejected maid application
– Arrange air ticket and airport transport
– Free counselling for 24 months

What people like:
– Good WhatsApp communication from their website
– Professional and responsive in their services
– Committed to iron out any issues faced by employers and helpers

Contact Number: 1300 88 9322

Address: No 33-3, Jalan PJU 5/20E, The Strand Kota Damansara, 47810, Petaling Jaya, Selangor.

Website: https://www.hirepinkcollar.com

Circle Care

Circle Care aims to provide assistance to every Malaysian household so that they can enjoy the luxury of living. They believe that it is best to delegate household chores to a wonder woman – a trained and professional Filipino household helper.

The agency is registered with the Malaysian Department of Labour and the Malaysian Ministry of Human Resources. The Philippines Overseas Employment Administration has also accredited their Philippine partner (POEA).

They understand how modern families juggle their daily schedules between family obligations and work demands, leaving little time for themselves and housework. Indeed, Malaysian households require efficient and effective service workforce in order to focus on important matters other than household chores and this is where Circle Care comes in.

Their interviewers are experts in selecting maids for the Malaysian market, and the agency is dedicated to providing maids with high qualifications and friendly personalities. Prior to their deployment to your Malaysian home, their maids have received more than 200 hours of training. Their maids have also been “Domestic Helper Certified” by the Philippine government (TESDA).

What they offer:
– Supply a highly qualified maids from the Philippines
– Processing all needed documents.
– Contract renewal (POEA)
– Passport renewal
– Permit renewal
– OEC application
– Immigration runaway compound

What people like:
– Six months guarantee
– Professional in delivering their services
– Good follow-up
– Free counselling for maids while they are under the clients’ employ
– They guarantee that your chosen maid will arrival within 6 to 8 weeks from the date of selection

Contact number: +6010-6677743

Address: 14-1, Jalan Wan Kadir 4, Taman Tun Dr Ismail, Kuala Lumpur, Federal Territory of Kuala Lumpur

Website: https://www.circle-care.com/

Reliable

Agensi Pekerjaan Reliable Sdn Bhd has been providing professional services to Malaysian families, particularly in the Klang Valley, with the placement of trustworthy living-in housemaids since 2012. With their longevity, they have learned that allowing someone to live under the same roof as your loved ones is a relationship-building business, not a numbers game. That’s why they prioritise listening, advising, and matching the right maid with the right family. No two hirings or placements are alike.

They are a professional manpower agency that is fully licenced by Malaysia’s Human Resource Ministry and the Labour Department of West Malaysia (JTKSM). They have years of experience delivering competent domestic helper resources from Indonesia to the Malaysian market.

The agency prioritises service quality over quantity. Consider the difference between shopping at a boutique outlet and a hypermarket. To top it off, they provide a unique 2-year warranty on maid placement, as opposed to the industry standard 3-month period.

Their management team has over 35 years of combined Human Resources and Labour Law experience. Contact them to discover the true solution to your domestic helper needs.

What they offer:
– Domestic helpers’ recruitment and placement
– Expired Permit – renewal and consultation
– Expired Passport (Indonesia) – renewal consultation
– COM (Check-out memo) – out of contract
– SP (Special Pass) – employment purposes / return to home country
– Compound payment
– PLKS – after 10 years (Consultation)
– Expatriate Visa DP-10 (Professional Pass)
– Change of employer – consultation and services
– Worker legalisation
– Worker returning to home country
– FOMEMA medical check-up
– Workers insurance
– Short Leave Approval (Surat Cuti) from KBRI
– PERKESO coverage

What people like:
– Two years guarantee
– Qualified, experienced and professional in delivering their services
– Focuses on quality rather than quantity
– Competitive pricing
– Personal attention by the owner

Contact number: +603-2389 0308

Address: B 8-11 Plaza Mont Kiara, Jalan Kiara, Kuala Lumpur

Website: https://www.ap-reliable.com/

Ryuji

Agensi Pekerjaan Ryuji Sdn Bhd was founded on April 9 2001, and specialises in providing Foreign Manpower Consultancy Services to Malaysian clients. Workers come from all over the world, including Indonesia, the Philippines, Cambodia, Pakistan, Myanmar, Thailand, Nepal, and Vietnam.

The agency’s goal is to provide much-needed manpower to various industries while also assisting employers in finding suitable workers in the most cost-effective way possible. Everything is legal, licensed, and above-board, so both the customer and the worker can relax and do what they want.

What they offer:
– Recruitment and Placement Service
– Housemaid/Labour Services
– Direct Hiring
– Passport renewal
– Visa/Permit extension and renewal
– Check-up memo
– OEC application
– Immigration runaway compound

What people like:
– Quality service at an affordable price
– Treats maids well
– Your selected maid will arrive around 9 to 12 weeks after bio data selection is made

Contact number: +603-6201 1186

Address: A-G-03, Glomac Galleria, Jalan 26A/70A, Desa Sri Hartamas, 50480 Kuala Lumpur, Malaysia

Website: https://www.ryujijob.com/

We hope you find our recommendations for the top 10 maid agencies in Malaysia to be useful. Check out our related article to find out if it is possible to live without a maid’s help?