good to have a washing machine at home. and 12kg is good use for big family, I wanna to buy this but its not every place has got it. Bought mine at AEON , Sunway Pyramid. Good to have also one that is 10kg, same brand Hitachi. Reliable and easy to use, remember to check with the seller or shop as there's cover bottom that we didn't get it. That's why a mouse chewed the wiring and I get the technician to help repair wiring RM70.