F.A.Q

General

Why should I register for an account?

By registering for an account, you will be able to post and keep track of all your reviews on 100 Comments. We’ll also be able to notify you with any updates, promotions and contests, and contact you if you have any issues with your account. As stated in our Privacy Policy, we will never share your account information with third parties.

What if the product I want to review is not listed?

We are always looking to add more products. So if you want to let us know the products that should be in our list (but isn’t) please let us know by emailing us at hello@100comments.com.

I've encountered errors while reviewing products. How do I report this?

Email us at hello@100comments.com and we will respond as soon as possible.

Reviews

How do I write reviews?

You may refer to review guidelines (http://100comments.com/review-guidelines/) for more information.

Can I edit my reviews?

You are not able to do so currently. But we are working to allow you to edit your reviews. Stay tuned for updates.

Why has my review been deleted?

We remove reviews that do not meet our Review Guidelines. To lessen the risks of reviews being deleted, kindly follow the Dos and Don’ts listed in our Review Guidelines.

Must I include photos/videos in my product review?

It is not compulsory for you to include photos or videos of you and the product. But you may do so to make your review more helpful to our readers.

Businesses

What is your policy on defamation?

Defamation happens when someone makes a statement that causes damages or injures the reputation of another person. It is also known as slander or libel. In Malaysia, three (3) criteria must be fulfilled before defamation is proven:

  • There must be a statement that is defamatory
  • The statement must refer to or identify the claimant [person being defamed]
  • The statement must be published to a third party other than the person being defamed

If your review expresses your honest opinion and the individual is not identifiable, you are not obligated to remove your review. Sometimes, even if the name of the person is not disclosed but the person is identifiable e.g., “The Managing Director of ABC is conducting insider trading”, disclosed to a third party and you can prove it then it is considered as defamation.

How do you handle suspicious reviews?

When it comes to reviews, you need to keep in mind the following:

  • People typically leave only one review, be it positive or negative.
  • Businesses may have encouraged their customers to leave a review by email or social media.

Having said that, if you still suspect that a review has breached the Review Guidelines, do report it to us at hello@100comments.com.